Coinhako’s Improved Integration with Xfers

We are really glad to announce that we have improved our integration of Xfers into our wallet services. Xfers is an inter-bank transfer wallet that is easy to use and offers fast money transference service, similar to Paypal.

You should now be able to see an additional Xfers SGD wallet in your dashboard. You may utilize the wallet to request SGDwithdrawals into your Xfers account via Xfer’s inter-bank transfer service and/or deposit SGD into your Xfers wallet via Xfer’s inter-bank transfer service which can then be used to trade on Coinhako.

More details on how to use your Xfers Wallet can be found below.


Table of Contents

1. Setting up your Xfers Account or connecting your existing Xfers Account

2. Depositing SGD to Xfers wallet

3. Withdrawing SGD from Xfers to your bank account

4. Buying using Xfers

5. Selling via Xfers

6. Trading Limits

7. Changing and/or re-verification of Xfers Account

8. Transaction Fees


1. Setting up your Xfers Account or connecting your existing Xfers Account

You may set up a new Xfers account or connect your existing Xfers account using your mobile phone number. The steps are as follows:

i) Select ‘Setup or Connect your Xfers Account‘ in the Dashboard section

Screen Shot 2017-09-25 at 2.36.59 PM

ii) Key in your Singapore Mobile Number

Setup Xfers 2

iii) A code will be sent to your phone via SMS for verification of your number. You will be asked to key this code in on CoinHako.com

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iv) You may return to your wallet for trading as usual after you have been verified

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2. Depositing SGD to Xfers wallet

You may deposit SGD to your Xfers account through Xfers’ inter-bank transfer service. Deposits made through Xfers’ inter-bank transfer service will be credited to your Xfers account within a matter of minutes.

Steps:

Select ‘Deposit SGD‘ under the ‘Xfers SGD Wallet‘ section in your Dashboard.

Screen Shot 2017-09-25 at 2.40.41 PM

You will be led to the following page where you can choose whether you are New to Xfers or have an Existing Xfers AccountScreen Shot 2017-09-07 at 7.06.05 PM

i) For New Users

Instructions on how to use your Xfers account will appear underneath after selecting ‘ I am new to Xfers’

Screen Shot 2017-09-07 at 7.26.57 PM

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ii) For Existing Users

Instructions on how to proceed with your Xfers account will appear after selecting ‘ I have an existing Xfers account’

 Screen Shot 2017-09-07 at 7.23.38 PM

Screen Shot 2017-09-07 at 7.29.30 PM

You may also refer to the Question Mark Button ‘?’ in the bottom left hand corner for more help.

Screen Shot 2017-09-07 at 7.30.50 PM

3. Withdrawing SGD from Xfers to your Bank Account

Xfers allows you to withdraw directly to your bank account. This is dependent on the Withdrawal Method that was chosen. Please refer below for more information (Step iv)).

Steps:

i) Select ‘Withdraw SGD‘ under the ‘Xfers SGD Wallet‘ section in your Dashboard

ii) You will be led to the following page where you can select the bank account you want to transfer your SGD to

iii) Key in the amount of you wish to Withdraw under ‘Please enter amount to withdraw’ and select ‘Request Withdrawal’ when you are done
Screen Shot 2017-10-05 at 3.19.26 PM 2
iv) Do not forget to select the Withdrawal Method you wish to process your request with

Normal Method: Takes up to 4 business days to be credited and costs S$0 in fees

Express Method: Takes up to 48 hours to be credited and costs S$5.00 in fees

Screen Shot 2017-10-05 at 3.19.26 PM

4. Buying using Xfers

You may purchase Bitcoins and/or Ethereum using SGD as per normal.

Please do remember to select the ‘Xfers wallet‘ option in the Buy page to use the funds from your Xfers Wallet.

Buy Bitcoin using Xfers5. Selling via Xfers

You may also sell Bitcoins and/or Ethereum using SGD as per normal.

Please do remember to select the ‘Xfers wallet‘ option in the sell page to use the funds from your Xfers Wallet.

Sell Bitcoins to Xfers

6. Trading Limits

i) Trading of Cryptocurrencies within CoinHako

There will be no difference in Daily Trading Limit for Cryptocurrencies while using your Xfers Wallet.

Maximum trading limits are evaluated on a case by case basis based on your income level. Should you require any increase your trading limit, kindly complete the questionnaire and go through the income verification. You may refer to this linkhttps://www.coinhako.com/wallet/verificationto submit the relevant documents.

Withdrawals from your CoinHako Xfers Wallet

This has no limits. However, please kindly note that withdrawals can only be processed up to SGD10,000 per request.

ii) Xfers account Daily Trading Limit

CoinHako’s improved integration with Xfers now allows you to check on your Xfers account’s Daily spending limit and balance as you trade and/or process transactions on CoinHako’s interface.

Checking for your Balance and Spending Limits

1) Select ‘Account Info’  under your ‘Xfers SGD Wallet’

Screen Shot 2017-09-25 at 2.43.45 PM

2) A pop up would appear where you can view your:

Daily Spending Limit

This Limit is the spending limit you have on your Xfers Account and does not affect your Daily Trading Limit within Coinhako

- Xfers Account Balance

Screen Shot 2017-09-08 at 3.59.05 PM

For any enquiries pertaining to Xfers Daily Limits you can refer tohttps://www.xfers.com/sg/help/or contact their support team at support@xfers.iofor more information.

Can I increase my Daily Trading Limit?

The maximum trading limit is evaluated on a case by case basis based on your income level. The allotted Daily Trading Limits are to ensure that you have a smooth and pleasant trading experience with Coinhako without any disruptions.

If you would like to increase your daily trading limit, kindly complete the questionnaire and go through the income verification process. You may refer to this link https://www.coinhako.com/wallet/verification to submit the relevant documents.

7. Changing and/or re-verification of Xfers Account

You may get your Xfers account verified with your different mobile number and/or edit your Xfers account information that is linked to CoinHako.

Select ‘Disconnect this Xfers account’ which can be found in the pop-up under your Xfers Wallet’s ‘Account Info’ Section (Refer to 6ii.)

Screen Shot 2017-09-08 at 4.19.34 PM

Your Xfers account information will reset and you can follow our Xfers set-up instructions (Refer to Part 2, 1.) to get your Xfers wallet up and running.

8. Transaction Fees

i) Xfers Wallet Deposits

No fees will be charged when you make a deposit into your Xfers Wallet

ii) Xfers Wallet Withdrawals

You may have the option of withdrawing SGD to your Xfers account either through a Normal or Express transaction
– Normal transactions has no fees and will take up to 4 business days to be credited
– Express transactions have a fee of S$5 and will take up to 48 business hours to be credited

You can find these options in a drop bar at the bottom of the Withdrawals page.

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You may also visit the Xfers web page at https://www.xfers.com/sg/ if you wish to read up more about the service.

For any matters pertaining to Xfers accounts please kindly  contact their support team at support@xfers.io

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Disclaimer: Please note that this post is purely informational. Should you have any further enquiries please do not hesitate contact our support team at hello@coinhako.com

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