TRY OUT THESE TIPS NOW!

These Tips apply for Gmail users only

Tip 1: NO, I have no checked my inbox for Coinhako emails.

CHECK THESE AREAS NOW

  • In Junk or Spam folder
  • Under Social/Promotions or other tabs

Tip 2: YES, I checked and Coinhako emails are filtered.

  • Into my Junk/Spam folder

No worries! Follow These instructions –>Move Coinhako emails out of your Junk/Spam folder

  • Into other tabs (ie. Social or Promotion tabs)

No worries! Follow These instructions –> Redirect Coinhako emails to your Main Inbox (in Gmail)

Tip 3: YES, but I don’t see Coinhako emails.

Contact us at hello@coinhako.com now!

Tip 4: YES, I see Coinhako emails in my primary inbox.

Great! Keep a lookout for our emails to stay updated with the latest Coinhako news!

 Steps to make Coinhako emails visible

Move to Coinhako emails out of your Junk/Spam folder

  1. Check your junk/spam folder for the email.
  2. Login to your email account and whitelist our email address, hello@coinhako.com.

Redirect Coinhako emails to your Main Inbox (in Gmail)

  1. Login to your Gmail account.

  2. In the search box at the top, click the Down Arrow

  3. On the pop-up screen:

  • Type hello@coinhako.com in the ‘From field
  • Select ‘Create filter’ at the bottom of the search window.

  1. Check the 'Categorize As' box and select ‘Primary’ from the dropdown box beside it.

  2. Select ‘Create Filter’ when you’ve done.

And you are good to go. You should now see Coinhako emails in your inbox!

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For enquiries, please do not hesitate contact us or you can visit our Information Page for support articles.