IMPORTANT UPDATE (15 September 2017): Deposits to via inter-bank transfers are currently unavailable but Withdrawals will still be available as stated below. You should now see a notice when you open you CoinHako Wallet
Please be informed that we have reached an interim banking solution for SGD Withdrawals. We will be reinstating our Business As Usual Withdrawal processes for the next 9 days (until 22nd September 2017).
1) Last Withdrawal Requests
Please kindly submit all withdrawal requests by Tuesday, 19 September 2017. This is to give sufficient time for our team to clear all withdrawals before our account closes on 22 September 2017. We will process all withdrawals requested.
While SGD Withdrawals will be reinstated for the next few days, we hope that the current situation does not discourage you and might even present as a great opportunity to purchase/hold more Cryptocurrencies.
Step 1: Select ‘Withdraw SGD’ in your Dashboard
Step 2: Select ‘Withdraw to bank account’ to key in the details of the bank account you wish to withdraw your money to
If you have not entered a bank account
Step 3: You will be prompted to add details of your bank account. Select ‘Add Bank Account’
Step 4: Select the country of bank
Step 5: Fill in the details of your Bank Account accordingly.
After Bank Account Details have been keyed in
Step 6: Choose the bank account which you wish to withdraw your funds to
Step 7: You will be led to the following page where you may key in the amount you wish to Withdraw.
Key in the amount of SGD you wish to Withdraw under ‘Please enter amount to withdraw’ and select ‘Request SGD Withdrawal’ when you are done
Please be assured that it is our utmost priority to get our Deposits and Withdrawals up and running once again and that we are working our best to seek alternative banking arrangements locally. We hope to have our new account set up within the next 3 weeks.
For more information about any happenings in CoinHako you may refer to our previous blog posts at http://blog.coinhako.com/. You may also find further details about the banking situation in our previous post at http://blog.coinhako.com/closure-of-sgd-bank-account/
Disclaimer: Please note that this post is purely informational. Should you have any further enquiries please do not hesitate contact our support team at firstname.lastname@example.org