There is a proposal for a User Activated Hard Fork (UAHF) that will effectively create a new coin called Bitcoin Cash on 1 August 2017, so we would like to take this opportunity to communicate our plans for managing the disruption of our services. Should the fork be activated on 1 August, Coinhako will not support the trading, deposit or withdrawal of Bitcoin Cash. Customers who wish to access Bitcoin Cash after the fork should withdraw their Bitcoin before 31 July 2017, Singapore time. Our priority is to protect our customer and their funds.
Keeping the security of customers’ fund in mind, we will temporarily suspend the trading, deposit and withdrawal of Bitcoin from 31 July 2017, at 12am, Singapore time, for up to 72 hours – 3 August 2017 to ensure that all funds stored on Coinhako remain safe. Despite the suspension of our wallet service, our objective will be to resume our wallet service back as soon as we deem it is safe to do so.
Although we cannot commit to supporting Bitcoin Cash for the time being, we will continue to monitor its developments.
Update: We are working with Bitgo to support BCC, more details will be announced soon.